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Enghouse Systems Limited Markham, ON, Canada, January 5, 2004 - Enghouse Systems Limited (TSX:ESL) is pleased to announce the release of NetWORKS 3.3. NetWORKS 3.3 is the seventh major release of the NetWORKS product portfolio and is certified by Enghouse for ArcGIS 8.3. Included in NetWORKS 3.3 are numerous enhancements in the CoaxWORKS and NetWORKS ISP application modules. CoaxWORKS is the coax and CATV component of the NetWORKS product portfolio; offering network design, network inventory, and network management capabilities for outside plant and inside plant coax facilities. The CoaxWORKS end-to-end, bi-directional trace can trace a coax cable from any inside plant equipment to the customer termination point or from the customer back to the hub site. NetWORKS ISP compliments CoaxWORKS with the ability to model all rack mounted Hybrid-Fiber-Coax (HFC) equipment located at a point of presence or hub site. CoaxWORKS and NetWORKS ISP constitute Enghouse's continued expansion of its integrated NetWORKS product portfolio enhancing a communication company's ability to manage capacity, services, and assets for integrated fiber, copper, coax, wireless, and HFC networks. "GIS-based network engineering products provide significant benefits and a clear return-on-investment for telecoms. Enghouse shares our commitment to providing robust and scalable solutions for the telecom community. NetWORKS 3.3 enhances the value of ESRI's ArcGIS platform by addressing the Outside and Inside Plant needs of the communications industry. Accurately documenting this infrastructure is a vital task. ESRI and Enghouse are excited to be working together to make this a reality for telecom carriers." , says Nick Lindsay, Telecom Industry Specialist, ESRI. NetWORKS meets the challenges Utility Telecoms, Municipal Telecoms, and Independent Telecoms are faced with in today's new market reality. Companies require organizational and information systems that provide continuous improvement in service quality, operational efficiency, network management, and data accessibility. Any company involved in the communication industry is confronted with a number of business issues including keeping a strong competitive position, protecting or replacing legacy systems, reducing operating costs while improving customer service and maintaining a high level of customer satisfaction. Key business drivers such as deregulation, liberalization, adoption of industry best practices, and increased customer expectations all drive the need to implement network management systems responsive to meeting these challenges. NetWORKS continues to expand in capability to address the network design and inventory needs of these companies. About Enghouse Systems Enghouse Systems Limited (www.enghouse.com) is a wholly owned Canadian software provider and services enterprise. Founded in 1984, Enghouse provides innovative Spatial Information Management (SIM) solutions to a global community of users. With its head office located in Markham , Ontario , Enghouse has and continues to make great strides in the area of application software for the design and management of telecommunication, electric distribution, and gas and pipeline networks MOORE Resource Systems (www.moorers.com) is an Enghouse company that supplies software and services to the pipeline industry. The company provides information engineering and data conversion solutions to the gas and pipeline, telecommunications, and electric utility sectors. Syntellect (www.syntellect.com) is an Enghouse company providing enterprise voice portal solutions and hosted services that empower large and mid-size enterprises to become more responsive to customers, employees, suppliers, partners, and investors. Syntellect solutions converge multimedia systems - telephone, email, fax, and web - to allow access to real-time information, self-service applications, and online transactions. Designed to be deployed onsite to leverage existing infrastructure and resources or from Syntellect's hosted services environment, Syntellect solutions form the foundation for creating enterprise-wide voice portals that exploit the power of the Internet and wired and wireless telephony. For further information contact: Beth Martin Tel: (905) 946-3265 ESRI and ArcGIS are trademarks, registered trademarks, or service marks of ESRI in the United States, the European Community, or certain other jurisdictions. Enghouse Systems Limited is an ESRI Business Partner. |
