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News
Enghouse Systems Limited Markham, ON, Canada, June 27, 2003 - Enghouse Systems Limited (TSX:ESL) is pleased to announce the release of NetWORKS 3.1 with WDM Management. WDM Management constitutes Enghouse's continued expansion of its integrated NetWORKS product portfolio. NetWORKS lets network operating companies modularly structure their network and facility management and control systems to meet their specific operating needs by adding NetWORKS capabilities, such as Structures Management, Work Order Management, FiberWORKS, CopperWORKS, CoaxWORKS, and NetWORKS ISP as required. Enghouse developed a commercial off-the-shelf solution, NetWORKS, to meet the challenges that communication companies such as Utility Telecoms, Municipal Telecoms, and Independent Telecoms are faced with in today's new market reality. Companies require organizational and information systems that provide continuous improvement in service quality, operational efficiency, network management, and data accessibility. Companies involved in the communication industry are confronted with a number of business issues including keeping a strong competitive position, protecting or replacing legacy systems, reducing operating costs while improving customer service and maintaining a high level of customer satisfaction. Key business drivers such as deregulation, liberalization, adopting industry best practices, and increased customer expectations all drive the need to implement systems responsive to meeting these challenges. NetWORKS continues to expand in capability to address the needs of these companies. As organizations are struggling with balancing the provision of services with expansion of their fiber network, WDM is evolving as a critical vehicle to realize the maximum efficiency from their fiber networks in order to minimize new construction costs. WDM Management capabilities greatly enhance a communication company's ability to manage wavelengths and the assignment of customers to various wavelengths. The FiberWORKS Splice Diagrams has been enhanced to illustrate connected fibers, patch panels, routers, and WDM wavelength distribution. WDM Management augments FiberWORKS with the ability to capture and manage WDM equipment, track wavelengths per fiber, and trace any wavelength along a cable path. “Enghouse has delivered a must have product for any network delivery company. The combination of NetWORKS modularity and feature functionality provides communication companies with a network design and management tool that not only addresses their network management efficiencies, but their budget requirements as well", says Bud Porter, AM/FM Solutions Manager, ESRI. NetWORKS is developed with the latest GIS technology from ESRI. Enghouse has developed NetWORKS from the ground up and is designed and optimized specifically for ArcGIS 8.2. “No legacy code exists or fork lifting from earlier ArcInfo 7.x versions was performed. Enghouse started with a clean slate when developing NetWORKS, which significantly contributed to its consistent architecture, scalability, and extensive network design and management functionality”, says Andrew Nellestyn, President Enghouse Systems Limited. The NetWORKS Communications Data Model developed by Enghouse conforms to the ArcGIS Data Model architecture and is designed to adapt and scale to all types of communication companies and sizes. Enghouse Systems Limited (www.enghouse.com) is a wholly owned Canadian software provider and services enterprise. Founded in 1984, Enghouse provides innovative Spatial Information Management (SIM) solutions to a global community of users. With its head office located in Markham , Ontario , Enghouse has and continues to make great strides in the area of application software for the design and management of telecommunication, electric distribution, and gas and pipeline networks MOORE Resource Systems (www.moorers.com) is an Enghouse company that supplies software and services to the oil and gas pipeline industry. The company provides information engineering and data conversion services to the gas and pipeline, telecommunications, and electric utility sectors. Enghouse acquired MOORE in April 2002. This strategic acquisition synergistically broadens MOORE's capability to serve its market sector and expands Enghouse's presence in the Spatial Information Management (SIM) market. Syntellect (www.syntellect.com) is an Enghouse company providing enterprise voice portal solutions develops and delivers software and hosted services that empower large and mid-size enterprises to become more responsive to customers, employees, suppliers, partners, and investors. Syntellect solutions converge multimedia systems - telephone, email, fax, and web - to allow access to real-time information, self-service applications, and online transactions. Designed to be deployed onsite to leverage existing infrastructure and resources or from Syntellect's hosted services environment, Syntellect solutions form the foundation for creating enterprise-wide voice portals that exploit the power of the Internet and wired and wireless telephony. For further information contact: Beth Martin |
