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News
Enghouse Systems Limited Markham, ON, Canada, July 11, 2003 - Enghouse Systems Limited (TSX:ESL) is pleased to announce the release of NetWORKS 3.1 with Structures Management. Structures Management constitutes Enghouse's continued expansion of its integrated NetWORKS product portfolio. NetWORKS lets network operating companies modularly structure their network and facility management and control systems to meet their specific operating needs by adding NetWORKS capabilities, such as Structures Management, Work Order Management, FiberWORKS, CopperWORKS, CoaxWORKS, and NetWORKS ISP as required. Enghouse developed NetWORKS to meet the challenges that communication companies such as Utility Telecoms, Municipal Telecoms, and Independent Telecoms are faced with in today's new market reality. Companies require organizational and information systems that provide continuous improvement in service quality, operational efficiency, network management, and data accessibility. Any company involved in the communication industry are confronted with a number of business issues including keeping a strong competitive position, protecting or replacing legacy systems, reducing operating costs while improving customer service and maintaining a high level of customer satisfaction. Key business drivers such as deregulation, liberalization, adoption of industry best practices, and increased customer expectations all drive the need to implement systems responsive to meeting these challenges. NetWORKS continues to expand in capability to address the needs of these companies. Structures Management includes tools to design and manage aerial and underground structures such as poles, anchors, towers, chambers, hand holes, ducts, and trenches. Duct capacity analysis and trace tools improve an engineer's ability to identify the optimum path for cable routing and servicing customers. Duct trace will identify alternative duct paths for cable routes constrained by duct size, duct length, duct capacity, and type. The Manhole Diagram Wizard assists a user when generating manhole butterfly and duct occupancy diagrams. This tool reduces the cost and time for creating diagrams compared to traditional CAD tools. Structures Management is integrated with the existing CopperWORKS and FiberWORKS applications, offering the ability to manage copper and fiber cables within the same underground and aerial network. NetWORKS 3.1 greatly enhances a communication company's ability to manage their entire underground and aerial infrastructure and capacity. "Enghouse has managed to deliver ed a must have product for any network delivery company. The combination of NetWORKS modularity and feature functionality provides communication companies with a network design and management tool that not only addresses their network management efficiencies, but their budget requirements as well”, says Bud Porter, AM/FM Solutions Manager, ESRI. NetWORKS is developed with the latest GIS technology from ESRI. Enghouse has developed NetWORKS from the ground up and is designed and optimized specifically for ArcGIS 8.2. “No legacy code exists or fork lifting from earlier ArcInfo 7.x versions was performed. Enghouse started with a clean slate when developing NetWORKS, which significantly contributed to its consistent architecture, scalability, and extensive network design and management functionality”, says Andrew Nellestyn, President Enghouse Systems Limited, Asset Management Division. The NetWORKS Communications Data Model developed by Enghouse conforms to the ArcGIS Data Model architecture and is designed to adapt and scale to all types of communication companies and sizes. About Enghouse Systems MOORE Resource Systems (www.moorers.com) is an Enghouse company that supplies software and services to the pipeline industry. The company provides information engineering services such as data conversion to the gas and pipeline, telecommunications, electric utility sectors. Enghouse acquired MOORE in April 2002. This strategic acquisition synergistically broadens MOORE's capability to serve its market sector and expands Enghouse's presence in the Spatial Information Management (SIM) market. Syntellect (www.syntellect.com) is an Enghouse company providing enterprise voice portal solutions develops and delivers software and hosted services that empower large and mid-size enterprises to become more responsive to customers, employees, suppliers, partners, and investors. Syntellect solutions converge multimedia systems - telephone, email, fax, and web - to allow access to real-time information, self-service applications, and online transactions. Designed to be deployed onsite to leverage existing infrastructure and resources or from Syntellect's hosted services environment, Syntellect solutions form the foundation for creating enterprise-wide voice portals that exploit the power of the Internet and wired and wireless telephony. For further information contact: Beth Martin ESRI and ArcGIS are trademarks, registered trademarks, or service marks of ESRI in the United States, the European Community, or certain other jurisdictions. Enghouse Systems Limited is an ESRI Business Partner. |
