News

Enghouse Asset Management Division
Releases
NetWORKS 3.4
Geospatial Network Design and Infrastructure Management Solutions

Markham, Ontario, Canada, July 15, 2004 - The Asset Management Division of Enghouse Systems Limited (TSX:ESL) is pleased to announce the release of NetWORKS 3.4. The NetWORKS product portfolio continues to meet the network management challenges Utility Telecoms, Municipal Telecoms, Independent Telecoms, and Cable TV companies are faced with in today's new market reality.

The NetWORKS solution enables companies to manage complex, multi-domain networks using the capabilities of geospatial network design and management software. Specifically designed for Telecommunication, Utility Owned Telecoms, and Cable TV service providers, NetWORKS can help maximize network resources, increase workflow, improve customer service and satisfaction, and enhance operational efficiency as well as profitability. NetWORKS provides Inside (ISP) and Outside Plant (OSP) design, network management, and facilities management capabilities within an integrated GIS platform. Its open, interoperable and web deployable architecture can interface with existing enterprise applications such as Work Force Management, Customer Information Systems, Network Monitoring Systems, and others.

NetWORKS consists of three main application modules: FiberWORKS for fiber networks, CoaxWORKS for coax and HFC networks, and CopperWORKS for copper networks. Included in NetWORKS 3.4 are numerous productivity tools that improve the design and infrastructure management of multi-domain fiber-coax-copper networks. Included in the 3.4 release are:

  • Integration of Map Book and Construction Drawings with Work Print Management offers designers a complete suite of tools to efficiently and rapidly generate new designs while capturing and accurately documenting asset information.
  • The FiberWORKS Scan Fiber tool has been extended to scan for alternative, potential, and spare fiber paths from or to customer locations. The Splice Report includes an interface to customize and save enclosure, fiber tray, and customer circuit information in a Microsoft Excel file.

NetWORKS enhances the value of ESRI's ArcGIS platform by addressing the Outside and Inside Plant design and asset management needs of the communications industry. Accurately documenting infrastructure is a vital task. Enghouse continues to extend NetWORKS ensuring its lead as the product of choice for Utility, Municipal, and Independent Telecoms.


About Enghouse Asset Management Division (AMD)

Enghouse Asset Management Division (AMD), is a division of Enghouse Systems Limited (TSX:ESL) a publicly traded enterprise software company serving a number of distinct vertical markets. The Asset Management Division offers a complete suite of enterprise-enabled Geospatial Network Design and Infrastructure Management solutions. Enghouse's NetWORKS product portfolio for Telecommunications, Cable TV, and Electric / Gas utilities consist of applications to efficiently and cost effectively design and manage blended fiber-copper-coax-wireless networks. MOORE Resource Systems, part of the Enghouse Asset Management Division provides PipeWORKS, a suite of solutions that address regulatory requirements and Integrity Management Program needs of gas and pipeline operators. For more information, please visit us on the web at www.enghouse.com/amd.

For Product Information Contact:

Beth Martin
Enghouse Asset Management Division
(905) 946-3265
sales@enghouse.com

Investor Relations/Corporate Contact:

Neil Shafran
(905) 946-3200
investor@enghouse.com

ESRI and ArcGIS are trademarks of Environmental Systems Research, Inc.
Enghouse Systems Limited is an ESRI Business Partner.